DONATION POLICY

Last Updated: May 2026

Introduction

Samrat Ashok Charitable Trust welcomes and appreciates voluntary contributions from individuals, organizations, institutions, and supporters who wish to contribute towards social welfare, education, healthcare, rural development, women empowerment, environmental conservation, and humanitarian initiatives.

By making a donation through our website or any authorized channel, you agree to the terms outlined in this Donation Policy.

Purpose of Donations

All donations received by Samrat Ashok Charitable Trust are used to support the Trust’s charitable objectives, including but not limited to:

  • Educational support programs
  • Scholarships and student assistance
  • Healthcare and medical camps
  • Women empowerment initiatives
  • Rural development projects
  • Environmental awareness and conservation
  • Community welfare activities
  • Administrative and operational expenses necessary for carrying out Trust activities

The Trust reserves the right to allocate donations where they are most needed to fulfill its mission and objectives.

Voluntary Contributions

All donations made to the Trust are completely voluntary.

Donors are under no obligation to donate and may choose the amount they wish to contribute.

Payment Methods

Donations may be accepted through:

  • UPI
  • Debit Cards
  • Credit Cards
  • Net Banking
  • Wallets
  • Bank Transfers
  • Other approved payment methods

Payments are processed through secure and authorized payment gateways.

Donation Receipts

Upon successful donation, a confirmation receipt may be issued via email or other available communication channels.

Donors are encouraged to retain donation receipts for their records.

Use of Funds

The Trust strives to ensure that donated funds are used responsibly and transparently in support of its charitable activities.

Specific projects, campaigns, or activities mentioned on the website may change depending on organizational needs, emergencies, regulatory requirements, or operational considerations.

Donor Information

The Trust respects donor privacy and will handle personal information in accordance with its Privacy Policy.

Donor information will not be sold, rented, or shared with third parties except where required by law.

Fraud Prevention

The Trust reserves the right to refuse, cancel, or review any donation that appears suspicious, fraudulent, unlawful, or inconsistent with the objectives of the organization.

Policy Changes

Samrat Ashok Charitable Trust reserves the right to modify this Donation Policy at any time without prior notice.

Updated versions shall be effective immediately upon publication on the website.

Contact Us

For donation-related inquiries, please contact:

Samrat Ashok Charitable Trust

Email: info@ashokatrust.org

Phone: +91 6390 427691

Address: Village & Post Belsar, Tehsil Tarabganj, District Gonda, Uttar Pradesh, India

 

REFUND POLICY

Last Updated: May 2026

General Policy

Samrat Ashok Charitable Trust values the generosity of its donors and strives to maintain transparency in all donation transactions.

As donations are voluntary contributions made towards charitable and social welfare activities, donations are generally considered final and non-refundable.

No Refund Principle

Once a donation has been successfully processed and received by the Trust, it will ordinarily not be refunded.

Donors are requested to verify donation details carefully before completing any transaction.

Exceptional Refund Requests

Refund requests may be considered only under exceptional circumstances, including:

  • Duplicate transactions due to technical errors.
  • Incorrect donation amount entered unintentionally.
  • Unauthorized payment made using a donor’s payment method.
  • Technical payment processing errors resulting in multiple charges.

Any refund request must be supported by appropriate evidence and documentation.

Refund Request Time Limit

Refund requests must be submitted within 7 days of the donation transaction date.

Requests received after this period may not be considered.

Refund Review Process

All refund requests will be reviewed by the Trust management.

Approval or rejection of a refund request shall be at the sole discretion of Samrat Ashok Charitable Trust after verification of transaction details.

The Trust may request additional information before making a decision.

Approved Refunds

If a refund request is approved:

  • Refunds will be processed to the original payment source whenever possible.
  • Processing times may vary depending on the payment gateway, bank, or financial institution involved.
  • Any applicable payment gateway charges may be deducted where permitted by law.

Non-Refundable Situations

Refunds will generally not be issued for:

  • Change of mind after making a donation.
  • Dissatisfaction regarding how donations are allocated.
  • Inability to participate in Trust activities after donating.
  • Donations made knowingly and voluntarily.

Chargebacks and Disputes

Donors are encouraged to contact the Trust before initiating a payment dispute or chargeback through their bank or card provider.

The Trust reserves the right to provide transaction records and supporting documentation in response to any chargeback investigation.

Policy Updates

Samrat Ashok Charitable Trust reserves the right to amend this Refund Policy at any time without prior notice.

Updated versions will be posted on the website.

Contact Information

For refund-related requests or questions, contact:

Samrat Ashok Charitable Trust

Email: info@ashokatrust.org

Phone: +91 6390 427691

Address: Village & Post Belsar, Tehsil Tarabganj, District Gonda, Uttar Pradesh, India

Refund requests should include:

  • Full Name
  • Donation Date
  • Donation Amount
  • Transaction ID
  • Reason for Refund Request
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